Torqi Privacy Policy

Effective Date: 4/1/2025
Website: https://torqi.shop
Company: Torqi Inc. (California, USA)

1. Introduction

Torqi values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website to browse and purchase auto parts from our network of Canadian auto recyclers.

By using this site, you agree to the practices outlined in this policy.

2. What We Collect

When you use Torqi.shop, we may collect the following types of personal information:

• Name
  

• Shipping Address
  

• Billing Address
  

• Email Address
  

• Phone Number
  

• Order History
  

• IP Address & Device Information
  

• Browser Cookies (for site performance and analytics)
  

We do not collect or store your full payment card information. Payments are processed securely via our third-party payment provider.

3. How We Use Your Information

We use the information we collect to:

• Fulfill and manage your orders
  

• Provide customer service
  

• Contact you regarding your purchase
  

• Improve our website experience and product offerings
  

• Comply with legal or regulatory obligations
  

4. Sharing of Information

We may share your information only with:

• Our Canadian auto recycler partners, to fulfill your order
  

• Shipping carriers, to deliver your item
  

• Payment processors, for secure transactions
  

• Service providers, for analytics and platform improvements (e.g., Shopify, Google Analytics)
  

We do not sell or rent your personal information to third parties.

5. Cookies & Analytics

We use cookies and analytics tools (like Google Analytics) to:

• Understand how users interact with our site
  

• Track site performance
  

• Improve the customer experience
  

You can adjust your cookie preferences through your browser settings.

6. Data Storage

All customer data is stored securely. As a U.S. company serving Canadian customers, your data may be transferred and processed in both the United States and Canada.

7. Your Rights

Depending on your location, you may have rights to:

• Request access to your data
  

• Request correction of inaccurate data
  

• Request deletion of your data
  

• Opt out of marketing emails (via unsubscribe link)
  

To exercise any of these rights, email us at info@torqi.shop.

8. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from anyone under this age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

📧 info@torqi.shop
📞 +1 818-913-9298